Finally, I got back to university today after a week of holiday and one day sick leave.. I'm still sick, a little bit, but much better than the last several days.. Praise God for that!
We had a guest speaker today on our marketing class, Ibu Ita Saleh, the HR Manager of Java Paragon Hotel. Last semester, she was invited to our Human Resources Management class too. It's interesting to learn about the art of understanding people, finding ways of making them do what you want them to do, motivating them and make them learn. Of course it will not be an easy task because every person has his own character, ego and point of view. That's why it is a specific branch of management!
Since primary school, I have shown my leadership skill and always wanted to be the leader of the crowd. My perception is, I don't want to be just someone in the crowd, just one of those people, I wanna be recognized, I want to stand out! That's why, most of the time, people will choose me (or I volunteer) to be the leader of groups. Starting from small school project groups to student council to large school events. I love it when I'm given a responsibility, it's a form of self-actualization for me and it gives me the drive to perform even more and prove them that their decision of choosing me was absolutely right!
It's been long since I understood that handling people, dealing with different people are hard, super hard indeed! The more people involved in the group, the harder will it become. One thing that crossed my mind during the class today was 'if I want to take control of people, then I have to make them do what they wanna do wholeheartedly. The only way to do that is to match my communication methods to their personalities.' Of course we cannot speak loudly, using harsh language and speak directly to the point to someone with a soft heart like Vania. On the other side, I have to speak with simpler vocabularies, more casual tone and a little joke around with someone as noisy and outgoing as Jenifer. Well, from now on, I have to analyze people more to find out ways to communicate well with every one of them. Not easy, but it is very important!
We also discussed about a case study on Accra Beach Hotel today. We had a different point of view from the presenting group. We refused the block booking of the sport group based on our profit calculation and several other reasons like losing the loyal customer, disturbing the vacationers and many more. All in all, when we're going to make an important decision, we have to take into account all aspect that will be affected
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